RESEARCH GUIDE: E-mail Etiquette (Netiquette)

E-mail is widely believed to help people within public as well as private sector organisations share information efficiently, but the problem of e-mail overload is widely feared. The European Forum for Electronic Business (http://www.eema.org) has produced the following code to help individuals and organizations to use e-mail effectively and stop it getting out of hand. This list is an enlarged and adapted version of their recommendations.
 


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